Dear Patients: 

As we slowly return to regular patient care, we want to assure you that we are taking every precaution to ensure the safety of both our patients and staff. 

Maintaining a clean and hygienic office environment is standard practice for any dental professional – it’s an essential part of our daily routine.  But given the current recommendations, we are working harder than ever to ensure our patients stay socially distant from each other, and that we minimize our patients’ risk of exposure to COVID-19 or any other infection.

Please note the following safety changes we have implemented:

  • Our staff will ask you a series of health screening questions both in advance of your appointment and again when you come into the office.
  • We will provide hand sanitizer for your use when you enter the office, and station it in the reception area and other locations throughout the office.
  • Patient escorts, unless deemed necessary as an aid to the patient directly, are to wait in the car and not enter the office.
  • By the nature of our business, as a patient, it will not be possible to social distance at times during your visit.  Therefore, in accordance with Governor Baker’s executive order; beginning May 6th, 2020, you must wear a mask when social distancing is not possible.
  • We have taken magazines and other items that are difficult to clean out of our waiting room.
  • Appointments will be spaced to allow for social distancing between patients. That might mean fewer options for scheduling your appointment, but we’ll do our best to accommodate you.
  • With fewer patients in the office, there will be fewer patients in the reception area at any one time.
  • Every employee has their temperature taken and recorded each day.  When you visit our office, we will take your temperature also.

Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agency’s recommendations.

We look forward to seeing you. We are happy to answer any questions you may have about the steps we take to keep you, and every patient who enters our offices, safe.

Thank you for being our patient. We look forward to providing you with the highest quality of care.

Sincerely,

Lowell, Nashua & Chelmsford Oral Surgery Associates