OUR BLOG: Tooth Wisdom

Posts for category: oral surgery instructions

By Karen Trowbridge, Marketing Coordinator
June 15, 2016
Tags: mobile phone app  

Why Mobile Technology is essential for Oral Surgery Patients

This month we launch a new mobile phone app, and we are so excited about the ways this new technology will make important information more accessible to our patients.

  • More than 25% of searches to medical websites are on mobile devices, and that number is continuing to increase. While most websites can be viewed on any device, a mobile app adjusts for the small size of the screen, and also takes advantage of the touch screen technology on phones that allows patients to call, email or map directions quickly and easily, even when they’re on the go.
  • A mobile app means pre-operative and post-operative instructions and surgical dietary guidelines are right at a patient’s fingertips, which is very important for patients in the days before and after surgery. Papers can get lost, and computers aren’t always accessible, but a phone is always on hand when you need to access timely information.
  • The app can be shared with the push of a button, so patients can easily get instructions, directions or contact information to their caretaker, who is responsible for their transportation and care after surgery.
  • The app can be translated into up to 10 languages, meaning patients can learn about the practice, and access vital instructions, in the language they feel most comfortable reading.
  • The app makes it easy to leave a review, or any feedback, by providing links to both review sites and to contact a manager at the practice. This feedback is essential for any medical or dental practice trying to ensure patients feel good about the care they received, and provides an easy way to communicate any issues or concerns.

We developed our mobile app to create greater accessibility for our patients and referring doctors, and ensure our practice is keeping up with the ways our patients prefer to communicate. We hope everyone finds it helpful!

We welcome your feedback - and remember- it’s only a click away.


By Contributing Staff Members
May 04, 2016

Pre- and post-operative instructions are invaluable when you visit an oral surgery office.  However, after talking to hundreds of patients each month, our administrative staff has some additional ideas to make your procedure go more smoothly:

Danielle…timing is everything

Plan your surgery for the time of day that fits not only your schedule but your personal preference. Would you rather come in first thing in the morning so you don’t need to think about it all day, or later in the day so you can get things accomplished before your procedure? Let us know when you call to schedule your appointment.

Kathy…ask us first

Don’t google your procedure or read about it on the internet – and don’t listen to your friends’ stories about when they had their teeth out or visited an oral surgeon. Everyone has a different experience, and your doctor is the best person to tell you what to expect based on your specific circumstances.

Brianna… complete paperwork early

Fill out your registration forms at home before your visit, and use our online registration forms if possible to make sure those forms reach our office before you do. If the information you provide is accurate and up-to-date, you will avoid concerns later.

We want patients to feel relaxed – and knowing you’ve provided us will all the information we need means one less thing to worry about.

Sarah… stock up on snacks 

Make sure to stock your fridge with soft foods like jello, pudding, ice cream and soup (but avoid hot soup) before you come in for your procedure. That way you'll be prepared when you get home. You should also pick up a package of frozen peas. They mold to your face and make the perfect ice packs!

Peg…entertain yourself

Bring your favorite music along to listen to in the waiting room, and pick some favorite movies to watch while you relax at home later on.

Olivia…come prepared

Remember to bring all your insurance information to your first visit, whether it’s a consult or a procedure. That will give us time to process your claim and verify your information, which can lead to quicker payment.

Karen…have a good caretaker

Make sure whoever cares for you on the day of your procedure understands their commitment and knows what to expect. It’s your day to be cared for, and not to worry about anything.

Pam...food  for thought

The doctors will tell you to leave gauze in your mouth when you leave the office, but don’t forget to take out your gauze when you eat or drink. You can replace it afterwards if necessary.

Dawn…hold that call

Leave your cell phone at home or with whoever accompanies you to our office. You may want to wait until later to call or text your friends.

Jan…make yourself at home

Come to the office in your comfy clothes, what you plan to wear on the couch for the rest of the day. Kids can feel free to come in their pajamas. Our office is about comfort, not glamour. Also, don’t wear pullover sweaters or sweatshirts, because you don’t want to irritate your mouth pulling it over your head. Finally make sure you have all your favorite squishy foods on hand at home for after your procedure. It’s a good time to indulge in mac and cheese or whatever you love. Your body needs calories to heal, so eat well.

Elisa… don’t worry

Dress comfortably, and wear comfortable and protective shoes - like sneakers. And don’t be nervous. You’re in good hands.

Tricia W… know your benefits

If you have insurance, it’s important to know what is covered under both your medical and dental plans before you come for your first visit. Checking your benefits in advance will help you better participate in your care, since your treatment may be impacted by your coverage and/or your ability to finance your procedure.

We hope you find this advice helpful. If you have any questions, or need additional information, please contact us.