Meet our Board Certified Oral Surgeons
Our doctors maintain the highest levels of accreditation and pursue ongoing training so they can continually provide the most advanced level of care.
Click on their names to learn about their interests, training and credentials.
Tricia West, Chief Executive Officer
Tricia West, who joined us in the spring as Chief Executive Officer, is responsible for managing the staff and our three offices, and ensuring that patients receive the highest quality of care. Tricia previously worked at a urology and urogynecology surgery practice in Seattle for seven years, and has already become an invaluable asset to the doctors and our practice.
"Our staff and physicians are outstanding. Every day I observe the staff professionally and personally take care of patients,” she says. “Oral surgery can be very daunting. Our staff know how to make patients comfortable by providing them information while alleviating fears".
Tricia is strongly focused the team approach to patient care. Our doctors often partner with a patient's dentists or other medical providers on creating the best treatment plan. That collaboration is key to providing quality and comforting care for our patients.
If patients have any questions, or would like to talk about their experience while in our care, Tricia would be happy to speak to you. Please contact her at firstname.lastname@example.org or at 978-458-1264.
Becky started with our practice in 2011, checking insurance benefits and then moving to the front desk, where she greeted and assisted patients. In 2013, she became our Nashua Treatment Coordinator, a job that combines the skills of those two previous positions.
“I love meeting with patients to help them understand their benefits and guide them through their treatment with us,” she says of her position. It’s no surprise that she enjoys her job, since she has been working in customer service since she started at a frozen yogurt shop at the age of 16. “I love working with people. I can always find something interesting to chat about with each and every patient.”
Becky believes in the doctors, and says she highly recommends every one of them to her own friends and family members. “Patients recognize the quality of care they receive here from the very first phone call with administrative staff to the last post-operative appointment.” She says that although no one wants to have oral surgery “they return here if the need arises because of the amazing care our office gives.”
Our newest Treatment Coordinator, Sarah works at our Lowell office, where she helps patients prepare for their treatment and sort out insurance and scheduling issues.
This isn’t Sarah’s first experience working in healthcare. Prior to joining our practice, she worked in a family practice medical office through Lowell General Hospital, and in the Health Information Management department at St. Joseph’s Hospital in Nashua.
She says, “I love having the opportunity to meet new people, learn new skills and to make a difference every day.” It’s no surprise that after only a few weeks, she has already become a huge asset to our office.
“I am excited to be working with such knowledgeable, compassionate and supportive co-workers,” she says of the staff. She loves “helping patients feel comfortable in what can often be an anxious situation.”
"Working in our newest office has been a great experience so far, from meeting patients to adjusting to the work space to enjoying our beautiful new office!" according to Brianna, who works at our Chelmsford front desk.
Her job is to make sure patients feel comfortable from the minute they walk in and to “assure them they are in great hands.” Brianna is a former waitress and joined our staff this fall. She loves working with both patients and her co-workers and has adapted well to our practice. Her strong background in customer service and her high energy are both valued.
Nancy joined our team last June, training in our Lowell office before moving to Chelmsford this fall. She primarily works behind the Chelmsford front desk, but also covers other offices when needed.
Her job is all about communication. She speaks with patients and their referring doctors, and helps to ensure x-rays and required paperwork are submitted prior to treatment. She also works closely with our doctors and staff to ensure things run smoothly in the office. Before joining our staff, Nancy spent many years as a Human Resources Representative within the Biotech world. She was looking for a change and was excited for the opportunity to work in a medical office.
She has enjoyed being part of our practice and seeing the opening of our newest office. “Here I am working with excellent surgeons and great co-workers,” she said. She likes helping patients feel comfortable as they prepare for and anticipate their surgery.
Kathy has been part of our administrative staff since 2000, and is often sitting at the front desk, greeting patients and helping them get settled in. She works in either Chelmsford or Lowell, and is a valued member of our team.
“I enjoy working with patients of all ages. The most important thing is to make them feel welcome and answer their questions about their treatment or financing.” Kathy adds “Working with the doctors is easy. They are professional and down to earth.” Her advice to future patients: “Nobody likes to come to an oral surgeon but I assure you, in the end if you need us again you will want to come back.”
Kathy has seen many patients return in her years with the practice.
Trish has worked in our practice since 1994, and is now the Clinical Manager in our Nashua office, as well as our new Chelmsford office. She works closely with our clinical staff, and enjoys both the administrative aspects of her job and working with patients.
Trish has grown along with the practice, expanding her knowledge of Oral Surgery over the years. She has seen the practice grow and change, moving into a new office in Nashua several years ago, and now opening a third office in Chelmsford. “I enjoy…the professionalism of the doctors and staff,” she says. She believes the practice is successful because of the level of care we provide to patients, but also says, "our patients are second to none. I enjoy welcoming them to our practice."
Jan has been with our practice for over 20 years! She has worked as front desk administrator during her tenure, checking in patients and doing “anything the patients need” to feel prepared for their surgery. She has seen patients come in with braces, and return years later when they are married and need our help. “They always come back,” she says. Currently, Jan works as one of our Treatment Coordinators, helping patients sort out insurance and financing issues. She provides all the information they need to ensure their treatment goes smoothly.
Jan has total confidence in the doctors. “I like that I can work for a practice where I so respect the care and treatment that I can recommend it to my friends and family.”
Pam started with our practice in 1991, and back then her job was doing “a little bit of everything.”
She used to work in our Lowell back office, and she also greeted early morning patients at the front desk, welcoming them and checking them in for their appointments.
Now she now has moved to our Chelmsford office, where she works exclusively with insurance claims. Pam is our go-to person when it comes to insurance companies and sorting out policies and benefits.
She wants patients to know that when they come to our practice, “You are in good hands!”
Cathy has worked with us since 1991, starting in our old Lowell office. As our Implant Coordinator, she is part of our management team, but she also assists our doctors with procedures.
I like interacting with patients, and helping with surgery, she says. I initially came to work here because I knew the doctors, and the reputation of the practice.Our doctors are professional and the staff is great. I always refer everyone, friends, family, and acquaintances. I wouldn’t let them go anywhere else.